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Annex B (2) - Interested Parties - Needs & Expectations
- Updated 01 Aug 2025 |
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Interested Parties |
Needs & Expectations |
Action Plan |
PIC |
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Customers |
Quality and fulfilling the supply, installation, maintenance and
servicing of M&E systems. |
Meeting customer requirements within the budget and schedule.
(Project budget costing & project
time schedule charts are monitored closely for 2024/2025).
|
MD |
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Stakeholders |
High efficiency and productivity in delivering building facility
services. |
Emphasis is given to have an efficient and competent team with
low running operational costs.
(Review of competence of project team had
been carried out for 2024/2025).
|
MD |
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Employees (Management, Staff and Workers) |
Good salary, career planning and job satisfaction. |
Human resource management to meet productivity and efficiency of
the workforce that are sustainable.
(Employees renumeration and welfare review
had been carried out for 2024/2025).
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HRM |
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Potential Investors |
Our company have launched a number of
Environmental, Social and Governance (ESG) initiatives
including addressing the issue of climate changes like flood
mitigation, use of solar energy to cool up the office
building, etc.
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To actively promote and implement ESG
activities.
Risk:
Climate changes caused flooding and heatwave.
Action
Plan: Implement flooding mitigation and monitor
employee's movement during hot weather.
Opportunity:
ESG programs will draw more investor interests. |
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Vendors (Suppliers and Subcontractors) |
More purchase orders and prompt payment. |
Apply win-win relationships with vendor to garner quality
and uninterrupted flow of products and services.
Control of vendors based on registration
of competent vendors and their performance are monitored on a
yearly basis for 2024/2025).
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CM |
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Government Agencies |
Statutory compliance, good corporate governance and performance
standard compliance.
Example: Suruhanjaya
Tenaga Malaysia calibration requirement:
(1) Insulation / Megger Tester - 2 years.
(2) Earth Tester - 2 years. |
Full compliance to meet statutory requirements for upkeep of
energy efficient buildings.
(No complaints received from the public
and government related agencies on company performance
compliance).
(Refer to our
Master Equipment Calibration Tracking Schedule).
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MD |
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